In case you have reached the point where a regular, routine a part of your business has been totally outsourced, and you are dealing with the same web outsource individuals over and over again then – just as you should with in-house staff – you have to consider how you will motivate and reward your staff to continue dealing with you.
Why motivate and incentive freelancers?
Highly motivated workers produce a higher quality of work.
The more your own workers feel part of your business, the much more likely they are to meet deadlines.
Your personnel will feel more valued by you therefore will be happier to work overtime, or work extra hours from your home.
Your web outsource staff are usually less likely to be ‘poached’ by others offering them more money.
If your staff are happy working for you despite you paying them a little less, you may not need to increase ‘wages’ to retain all of them.
What will motivate them?
The best place to begin is to ask yourself – “what type of things would motivate me to work harder, better and faster? ” Below are some suggestions
Bonuses – you could make this financial (pay extra % if function completed early) or hold out the prospect of more work if the present project is completed satisfactorily. If a specific promotion that you have been running continues to be more successful than you anticipated because of the higher quality of work from your internet outsource worker then consider offering them a slice of that
If you are selling a particular product that would be of use to your workers and is easily shipped you could offer free of charge samples, or if it is a more expensive item you could suggest a staff discount. If your product is something they have made this will certainly not work though! Alternatively if you have an art that they might find useful you could provide that. Setting up a website for an authors personal blogs for example.
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You may have the paid membership web site on a specialized niche of general interest – once again you could offer a free membership as a ‘thank you’
Corporate Gifts : if your business offers gifts inscribed with your details (diaries, pens, calendars, golf balls, etc . ) again why don’t you enjoy offer those to your web delegate staff, depending on where they are located. What may be perceived as a “bit cheap and tacky” to American or European minds could well be greatly appreciated in so-called poorer countries.
There are many ways to make your web outsource workers feel happier, appreciated and part of the team that do not involved money. Research on employees has shown that non-financial things can potentially be more motivating than financial rewards. Some of these motives are so common sense and basic they can be easy to neglect.
Build up a good working relationship with them first
Thank them for doing a good job, if which is appropriate. Email communication tends to be void of the politeness and small look at direct conversation. Often emails are generally either negative (i. e. a complaint) or neutral (a request to have something done or question). If you are especially pleased with what someone has done for you, a phone call to thank them is much more personal.
Once you learn your web outsource service providers well enough and have discussed more personal items (their family and themselves) then make a note of their birthday or spouses birthday. Just as a normal workplace might wear morning tea for a birthday, commemorate by send them an e-card, they will be delighted.
Ask about their children, many people love to talk about their children. If they have earlier mentioned to you that for example , their child will be starting school next week, then ask how it went. This demonstrates you see them as more than just an amount, or an email contact on the other side from the world
Be aware of cultural and religious differences. If you are dealing with people in India, the chances are they will possibly be Hindu, Muslim or Sikh. Find out when their religious celebrations or holidays are, if they are Hindu it is a nice gesture to desire them “Happy Diwali”, likewise if they happen to be Muslim a “Happy Eid” message at the end of the Ramadan fasting time period will always be appreciated. If you have outsourced to the people in the United States send ‘Happy Fourth of July’ and ‘Happy Thanksgiving’ text messages.
It may seem odd or a bit of a trouble at first, but if you can build solid interpersonal relationships with your web outsource staff, just as you would with your clients, then everybody benefits.